Introduction
Your privacy is very important to us. This Privacy Policy explains how Moorlander Assistance Ltd (“we”, “us”, or “our”) collects, uses, and protects any personal information you provide when using our website https://moorlanderassistanceltd.co.uk and services.
We comply with the UK General Data Protection Regulation (“UK GDPR”) and other relevant data protection legislation in the UK. By using our website, you agree to the terms of this policy.
Use of Cookies
A cookie is a small text file placed on your computer when you visit a website. It often contains an anonymous, unique identifier. Our website uses cookies to improve your experience, analyse website usage, and manage user preferences.
Each website can only access the cookies it has placed on your device, protecting your privacy. You can manage or disable cookies through your browser settings.
For more information on how we use cookies and your choices, please visit our Cookie Policy.
IP Addresses
Your IP address is automatically collected by our web server as part of traffic data. This helps us analyse website usage and deliver content. IP addresses are used to identify your computer on the network, but are not linked to personal information unless you provide it.
Email Information
If you choose to correspond with us by email or contact forms, we will retain the content of your messages, your email address, and our responses. We treat this information with the same level of protection as other personal data. This applies when you register, sign up for updates, or inquire about our services.
How Do We Use the Information That You Provide to Us?
We use personal information primarily to:
- Administer our business activities
- Provide services and respond to enquiries
- Communicate with customers and prospective customers
- Improve our website and services
We do not sell, rent, or lease your personal information to third parties. We may disclose information only when legally required or to protect our legal rights.
Email Policies
We are committed to protecting your email address and other contact information. We do not share your information with third parties except where required by law.
You will receive communications only related to services you have requested or subscribed to. You may unsubscribe from our emails at any time using the link included in all communications.
CAN-SPAM Compliance
All emails from us will clearly state who the sender is and how you can contact them. Each message contains instructions on how to unsubscribe from further communications.
Choice / Opt-Out
You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
Use of External Links
Our website may contain links to external websites. Moorlander Assistance Ltd is not responsible for the content or accuracy of linked sites and does not endorse them.
Intellectual Property Rights
All content on this website, including trademarks, logos, and written material, is the property of Moorlander Assistance Ltd. You may not reproduce, redistribute, or exploit any content without prior written permission.
Acceptable Use
You agree to use our website lawfully and not to disrupt other users’ experience. Prohibited actions include harassment, offensive content, and unsolicited commercial communication.
Restricted Access
We may restrict access to certain parts of our website in the future. If you are provided with login details, you are responsible for maintaining their confidentiality.
Use of Testimonials
Testimonials on our website represent individual experiences and do not guarantee typical results. They are not intended as medical claims and have been reviewed before publication.
How Do We Protect Your Information and Secure Information Transmissions?
We use appropriate technical and organisational measures to protect your personal data. Some information you provide may be transmitted using SSL encryption. Email is not always secure, so please avoid sending sensitive information by email if possible.
Data Storage and Transfers
All personal data is stored and processed within the United Kingdom in compliance with UK GDPR. We do not transfer personal data outside the UK.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies
- Request deletion or restriction of your data
- Object to processing
- Withdraw consent at any time
To exercise these rights, please contact us at: privacy@moorlanderassistanceltd.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
Policy Changes
We reserve the right to update this Privacy Policy at any time. Any material changes will be communicated. Continued use of our website constitutes acceptance of the updated terms.
